GLOBAL SERVICES FORUM

Attendees

We invite business executives of IT and business process service providers to attend the Global Services Forum.

Be sure to register as soon possible, as we are limiting the number of participants to allow for easy discussion. (Please note that we will allow a maximum of three attendees from any service provider organization.)


Venue

We will hold the Global Services Forum at The Rag, Army & Navy Club, at 36 Pall Mall in London. More details will accompany your confirmation email.

Thursday, 24 April 2014
The Rag, Army and Navy Club, London

Please join us for a morning of lively discussion about the global services industry – including how your role as a service provider continues to evolve. We will ground our conversation in the fact-based research of Everest Group and touch upon the demands and requirements that today’s enterprise executives must fulfill and how you can help them meet their mandates. We’ll also include specific dialogue regarding in what ways you can continue to grow your IT and BP services with value propositions that meet the shifting needs of the sourcing landscape.

We have designed the Forum to have a relatively small number of participants to allow for open, free discussion. So, please register as soon as possible to guarantee your spot at the table!

Agenda

8:30-9:00 am

Registration and coffee

9:00-9:15 am

Welcome and introduction

9:15-10:00 am

Future requirements of the business – implications for service providers

10:00-10:15 am

Tea & coffee break

10:15-10:55 am

Searching for growth in BPO

10:55-11:30 am

Next generation IT service delivery value propositions

11:30-11:45 am

Conclusion & wrap-up

12:00-1:00 pm

Optional light lunch & discussion


About Everest Group

Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals. Through its practical consulting, original research and industry resource services, Everest Group helps clients maximize value from delivery strategies, talent and sourcing models, technologies and management approaches. Established in 1991, Everest Group serves users of global services, providers of services, country organizations and private equity firms, in six continents across all industry categories. For more information, please visit www.everestgrp.com and research.everestgrp.com.

Featuring research from Everest Group

Registration is closed as the event has passed

Please contact us if you are interested in events like this in the future.