Measuring the Effectiveness of Digital Initiatives | Virtual Roundtable

Measuring the Effectiveness of Digital Initiatives

Virtual Roundtable

Tuesday, April 26 | 11 a.m. - 12:30 p.m. EST


Your roundtable hosts

  • Jimit Arora

    Partner, IT Services Research

  • Chirajeet (CJ) Sengupta

    Vice President, IT Services Research

  • Eric Simonson

    Facilitator
Request to attend
Note that participation is limited to enterprises only (no service providers), and each attendance request must be approved by Everest Group.


about the virtual roundtable

Approximately 40% of digital initiatives struggle with implementation, largely because there is a mismatch between expectations and the metrics used to measure progress. Enterprises need to be clear on their digital objectives – and IT and the business unit must be aligned – in order to achieve success.

As enterprises’ digital strategies mature, focus shifts from a traditional IT-centric view to a more “business process-centric” view. Along with that shift comes a need to establish business-appropriate KPIs. This session will offer a brief overview of these new-world metrics, followed by a discussion among participants around the what, how, and why of their digital KPIs.

  • Who Should Attend

    Enterprise executives responsible for, or engaged in, digital transformation from various roles within the organization; this may include leaders across IT, marketing, sourcing, and operations

  • What You Will Learn

    Participants will share and gain knowledge around how they are thinking about, designing, and implementing KPIs for successful digital initiatives and driving innovative engagement models to align third-parties to these enterprise-level KPIs.

  • Virtual Roundtable Guidelines

    Participation is limited to enterprises (no service providers), and each attendance request must be approved by Everest Group to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and 60 minutes of facilitated discussion.