Digital Transformation

UK SYMPOSIUM
Digital Transformation

Disruption | Automation | Location | Innovation

LEVERAGING DIGITAL TECHNOLOGIES IN A DISORDERED WORLD

Thursday, 6 July | 3.30 p.m. to 7.30 p.m.

Members Room at the ICAEW
One Moorgate Place, London EC2R 6EA

  • Sarah Burnett

    Featured Speaker

  • Warren Tsoi

    Moderator

Due to an overwhelming response, registration is closed for this event


About the Event

Everest Group analysts will discuss how the pivot to digital is disrupting business models, driving automation adoption, and impacting location strategy, and how organizations are leveraging the change to drive innovation. The program will include a discussion of our insights followed by a networking session with colleagues and Everest Group analysts over drinks and canapes at the ICAEW.

Everest Group CEO, Peter Bendor-Samuel, will discuss the threat and promise of pivoting to digital, and our expert analysts will present insights on the realities of automation’s impact on service delivery, the implications to offshoring, and the role of benchmarking in driving innovation.

We also have invited a senior enterprise executive to share experiences – the good & the bad – of leveraging digital to transform service delivery.
  • Who should attend

    Executives responsible for managing global service delivery, global sourcing, locations strategy, in-house centers, and global services centers

    Service providers seeking to learn more about key developments and trends in disruptive technology adoption
  • What you will learn

    The session will help participants understand the pitfalls and benefits of digital transformation, the effects of digital disruption on service delivery automation adoption, why and how digital disruption will affect location strategy, and how enterprises and service providers can harness benchmarking to prepare themselves for innovation.