2016 global list of the 50 largest third-party providers

WHAT IS THE EVEREST GROUP BPS TOP 50™

The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their BPS revenues (excluding public-sector focused services). Everest Group publishes this list every year based on the prior calendar year’s BPS revenues.

WHY THE BPS TOP 50

The global third-party BPS industry is valued at about US$150 billion today. However, it lacks any reference points to identify the largest service providers, their growth, and coverage cutting across geography, domain, and buyer size. The Everest Group BPS Top 50 fills this gap.

HOW IS THE BPS TOP 50 DETERMINED

The list is determined based on multiple sources of information and analysis, including: 1) Reported BPS revenues by listed companies; and
2) bottom-up revenue build leveraging Everest Group’s proprietary BPS databases tracked and maintained at the functional levels.

WHAT WILL YOU FIND INSIDE THE BPS TOP 50

REVENUE

The service provider's annual revenue in US$ million, reported or estimated

Y-o-Y GROWTH

Is the service provider growing? Is it a fast-growing, emerging provider? Or, is it established but facing stagnant growth?

KEY BPS OFFERINGS

In what the key BPS areas, horizontal and industry-specific, are the service provider's offerings?